Press the Up arrow once. Sorry it didnt work for you! Filed Under: Gadgets Tagged With: TV Guides. You will need one to fix the audio description problem on HBO Max. First, make sure your Roku is up to date. Reinstalling will also give you the latest version of the app, so if you havent updated the app, reinstalling will do that as well. Scroll down to "Descriptive audio" and press the OK button to turn it off. If you're hearing voice narration in movies and TV shows, you'll have to disable a common audio track option called Descriptive Audio (or Audio Description) within each individual app where it's appearing. After a hard days work, if you switch on the TV and find the audio narrator is enabled, it is indeed frustrating. Make sure it isnt running in the background for the app to completely shut down. Yes this worked for me!! Thank god! This cookie is set by GDPR Cookie Consent plugin. Pick an audio track without a description, and youre good to go. There are a few ways to turn off video description on Roku. Thank you for getting to the bottom of the issue. How do I turn off narrator on HBO Max Roku? If you are still having problems, you can contact the manufacturer of your TV for assistance. Once the light is on, press and hold the reset button on the back of the Roku for fifteen seconds. There are two ways to turn off Screen Reader. Another way is to press the Menu button on your TV remote and use the arrow buttons to select the Settings option. From there, you can choose to disable it for specific apps or for the whole TV. How to turn off voice description setting on Roku Jump to solution. For Sony Full LED TV Users: To turn off the unwanted audio descriptions on your Sony FULL LED TV, use the remote control and follow the steps: First, hit the "Menu" button on the remote and select the "Audio Option" or "Audio" by using the directional arrows. ABC said they are working on a fix as it is only happening with Roku. Im having the opposite problem. THANK YOU SO MUCH THIS ACTUALLY WORKED FOR ME!!!!!!!!! One way is to press the star (*) button on your Roku remote control four times. First, try going to the Settings menu and finding the Accessibility option.Disable the VoiceOver setting. Go to Settings, then Accessibility, and then Audio Guide. I cannot shut the Audio Guide off! How do I turn off narrator on HBO Max Roku? Scroll down to the Audio section and toggle the Descriptive Audio switch to Off. Sorry it didnt work for you! I LOVE YOU RANDOM PERSON. Required fields are marked *. I don't know how it even came on, but it's driving me crazy! Then use the arrow buttons to select the Audio menu and finally use the arrow buttons to select the Off option next to Audio Description. Once you've turned off the audio guide, your TV should stop talking. Every steaming app is different, but here is a brief guide to where you can find the descriptive audio controls within several of the most popular streaming apps. Links on Android Authority may earn us a commission. One way is to try and talk to her about it. Finally, play a movie and check whether the feature has been enabled. OMG Thank you, THIS FINALLY FIXED THAT ANNOYING Audio! California Consumer Privacy Act | I know for sure that the new Disney+ shows/movies have audio descriptions (some of the older ones may not). 1 How do I turn off audio description on HBO Max Roku? How do I turn off video description on Roku? IVE BEEN LOOKING FOR THE ANSWER THE WHOLE DAY, EVEN CALLED SUPPORT BUT IM LIKE 10000+ IN QUEUE! If youve checked all your accessibility settings on the Roku (by pushing the star button while in Disney+ watching a movie/show) and youre still getting audio descriptions, youll have to change the audio settings on the Roku itself. Subscribe 386K views 4 years ago Roku TV Turn Off Narrator - Roku TV How To Turn Off Voice - Stop Audio Voice Guide on Roku Streaming Player Device - Easy Step by Step Guide Tutorial. If the TV is muted, it will show a lightbulb icon on the screen. Disney+ debuted November 12, 2019. Enabling this voice guide will allow the TV to provide voice guides for actions like changing the channel or adjusting the volume, or even reading out information regarding the current and upcoming programs. You also have the option to opt-out of these cookies. One way is to press the Menu button on your TV remote and use the arrow buttons to select the Settings option. I have been informed that there is a known issue with ABC's Roku App. There are a few reasons why your TV might be narrating to you. This will turn off the audio automatically. Turning audio description on/off varies depending on your TV make and model; TVs have different remote controls and Settings menus. Select the channel you want to adjust the audio description for. My audio was already on stereo, I changed it to auto detect then back to stereo and it worked! 2 How do I turn off narrator on HBO Max Roku? Select Accessibility, then choose Captioning Track.. Next, try changing the settings on your Roku. Privacy Policy | After you've done this, you can turn off the audio guide feature in your Roku TV by going to the accessibility menu. I could NOT figure out how to turn this off on the Roku I was streaming it on. If youre using a Mac, go to System Preferences > Accessibility > and toggle the Descriptive Audio switch to OFF. Screen Reader is convenient for visually impaired users who need extra help navigating the Roku menus. . To do this, open the Roku website and sign in. The voice guide is also known to describe the menu options to visually impaired people. It narrates everything that is being displayed on your TV screen and helps the users to navigate through the UI without looking at the screen. Secondly, you can turn off the Audio Guide or Audio Description on . The audio description bug has been ongoing for quite some time. If unsure how to do this we suggest you: Finally, you can disable descriptive audio in your Roku account settings. This cookie is set by GDPR Cookie Consent plugin. These cookies will be stored in your browser only with your consent. How do I get the girl to stop talking on Roku. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Your email address will not be published. Another way to turn off descriptive audio is to open the Roku channel store and search for the "Title Menu" channel. Its never done the narrator before today so I dont know how it got turned on. If youve already restarted and updated the app, then it could be a problem that occurred during installation. First, you can disable the feature in the settings menu. So glad it worked for you! 2. From the Roku Home screen, go to Settings > Accessibility. Here is a simple step-by-step fix. If youre using an iPad with VoiceOver, go to Settings > General > Accessibility > VoiceOver > and toggle the Descriptive Audio switch to OFF. Heres how to turn off voice on Roku, in either circumstance. This is the most annoying default feature on a TV ever! If you have a digital TV, there is also a way to get the TV to stop narrating by pressing the Menu button on the TV remote and going to the Accessibility section. I logged in first thing in the morning and started watching Noelle! Then Accessibility > to Audio Description. For some reason Moana is not available on the kids profile but movies like Frozen and Mulan are. Change the Audio Track to a different option that does not include the audio description. California Consumer Privacy Act | Scroll down to "Audio Descriptions" and toggle the switch to "Off". Why cant I turn off audio description on HBO Max? Select Settings in the sidebar on the left. You can also turn off narration on your Roku from the Accessibility options. Dave is the author of more than two dozen books and has contributed to many sites and publications including CNET, Forbes, PC World, How To Geek, and Insider. From the Roku Home screen, go to Settings > Accessibility. Help others find this answer and click "Accept as Solution." If you appreciate my answer, maybe give me a Kudo. Read more The easiest method is the same way it gets turned on by accident: hitting the star/asterisk button on your Roku remote four times in a row. I have tried that but did not work. THANK YOU! Uninstall the app, download it again, then run the app. If youve been using a Roku streaming device lately, you may have noticed that your TV has been narrating everything that goes on. Sponsored by Sane Solution Throat phlegm? To turn the audio descriptions on in your videos is the same for both platforms. I have tried that but did not work. remote ..hit the asterisk (options button) go down to Accessibility. To do a factory reset, hold the power button on the Roku remote for fifteen seconds. Weve done it numerous times and still the SAP is on. Your email address will not be published. You can access both the website and app for HBO Max. If youre having trouble getting your Roku to stop narrating everything, youre not alone. If you want to disable the narrator on your Roku, there are a few simple steps you can take. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Quick tip: It's easy to accidentally turn on Screen Reader this way. Im sorry youre having trouble! Tap the screen to open the player controls. The cookie is used to store the user consent for the cookies in the category "Analytics". The various configurations available to you are as follows: You can just select to turn Audio Guide on or off, or on any screen you can by pressing four times. Select Screen Reader.. If your TV is narrating to you for no apparent reason, there might be a problem with the closed captioning service. Thank you so much truly appreciate this tip, literally save me a headache to watching two men getting frustrated. Next, choose "Source" and make sure the toggle under Audio Description . Screen Reader (previously called Audio Guide) can be invaluable if youre visually impaired, since it lets you know where you are in the Roku interface. Fortunately, there are easy ways to fix it. HBO Max features great content, but it doesnt matter if you cant enjoy it to the full. Second, you can try covering the microphone on the Roku TV remote with some tape or another material to muffle the sound. Find the Roku device you want to adjust the settings for and click on "Edit". Some makes of TVs have a dedicated button on the remote control. Go to the Audio menu then select English, not English [Audio Description].. By narrating the on-screen instructions, Roku can help ensure that people are using the device correctly. Android phone or tablet While the video is playing, click the speech bubble icon in the top right corner of the video player. In the lower-right corner, select Audio and Subtitles.. But it should be an option while it's playing. Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues. For example, in the case of Netflix, you need to hit the up or down buttonswhile watching a video and select Audio and Subtitles (the dialog bubble icon). Necessary cookies are absolutely essential for the website to function properly. This feature is designed to help people with visual impairments. Id definitely try the settings on your tv and/or speakers as well (since they are all so different). When available, Descriptive Audio allows visually impaired people to follow the action in movies and TV shows via a narrator. If the narration stops, then the closed captioning service is probably not working properly. Each TV is different, so youll need to consult your TVs manual to learn how to do this. The narration can also be turned off if you dont want it. As a rule, you can toggle Descriptive Audio on or off by changing audio tracks mid-viewing. That's not the audio guide. Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates. Analytical cookies are used to understand how visitors interact with the website. How do I get the audio description to shut up? To find titles that support Audio Descriptions visit Amazon's Movies and TV Shows with Audio Descriptions for a complete list. Get in touch with us in the comment section below in case of any doubts or queries. Go to Settings > Apps > All > Google App. Here is a simple step-by-step fix. When the light turns off, release the button. If there's only one, contact ABC and let them know. You can turn off the voice on Roku by pressing the asterisk button on the remote control four times quickly. Hope this helps everyone suffering with this irritating problem. Click the Sound page on the right side. In the upper-right corner, tap the Audio and Subtitles button. How To Turn Off The Audio Description/Narration On TV? So why has Roku added this feature? If that doesnt work, you can try a factory reset. You can disable the audio guide feature by either pressing the * key four times quickly on your Roku remote, or from within the options in Settings>Accessibility>Audio Guide. You can disable the audio guide feature by either pressing the * key four times quickly on your Roku remote, or from within the options in Settings>Accessibility>Audio Guide. You can set this option to On or Off. Some users are still having problems with audio descriptions, regardless of the methods outlined in this article. Under Audio Guide, select Audio Guide. Are you annoyed by the constant interruptions of your voice assistant? It comes with a remote that you use just like a TV remote. Highlight Off to disable this feature. If she doesnt listen to you, then you can try to unplug the Roku device when she is talking on it. To enable or disable spatial sound, use these steps: Open Settings. Then, press the '*' Your Roku wont automatically trigger the Audio Guide when you press the * button four times anymore, but you can always come back to the Settings screen to enable or disable the Audio Guide. Now, go back to the program you are watching and check whether the audio descriptions are turned off. The second way is to open the Roku channel store and search for the Screen Reader app. Once you've found it, look for a button that says "Audio Guide." Press this button to turn off the audio guide. Start playing something, then click the screen. In spite of being an important tool, not everyone needs it turned on. In that case, youll need to reset your Roku to factory defaults and set it up again. Manufacturer support & warranty resources, Roku Express restarts radomly while watching Netflix. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These two features can help out the visually impaired, but if they're on by accident, it's simple to switch them off. If you are entirely sure of this whole thing, then the best thing to do is to go through the user manual of your TV. When playing a movie/show, click on the options button on the Roku remote (this is the star on my remote). Press the * Button Four Times to Turn the Audio Guide On and Off To have your Roku or TCL smart TV speak menu options aloud, just look down at your remote and quickly press the * button four times. Then, select "Your Account" and "Settings". Ben Patterson 1. That's likely something in the app, not the Roku. Thank you so much!! Starting yesterday, ROKU began talking as for a VISION IMPAIRED PERSON. Definitely try going through all your tv, speaker settings etc. It's an ABC problem. Select Accessibility. In "Settings," select "Accessibility." Dave Johnson 4. The Roku will then reset to its factory settings. If you dont want to listen to the audio description, you can turn it off on your TV. How do I turn off audio description on my TV? So is this a Roku or ABC channel problem? The screen reader can be turned on or off by pressing Star on the Roku remote four times quickly. While the video is playing, press the * button. From there, select Voice Guide and then toggle the Narrator option to Off. Just another thing to try! Fix 4 - Disable Audio Guide. Manufacturer support & warranty resources, Charges of $25.00 twice on my checking account I would like to know why. Privacy Policy | To deactivate the voice narrator goes to the Settings. Required fields are marked *. Fixed mine. Yes, I have used *. Fortunately, both are easy to toggle on and off. But opting out of some of these cookies may affect your browsing experience. Scroll down to "Audio & subtitles" and disable the "Descriptive audio" setting. Heres how to turn off voice on Roku, in either circumstance. ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. This is usually somewhere near the entrance of the museum. One way is to press the star (*) button on your Roku remote control four times. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Its very annoying. This did not work! Another way to get the TV to stop narrating is to change the settings. After playing around with ALL the settings I finally got it. Press the home button on your Roku remote, Go back to Disney+ and see if it worked for you. Roku is now talking for each step, as if for vision impaired user. Then, toggle off the Hey Siri setting. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Your email address will not be published. Dave Johnson is a technology journalist who writes about consumer tech and how the industry is transforming the speculative world of science fiction into modern-day real life. Once enabled, the screen reader (formerly known as the Audio Guide) will speak aloud text and descriptions from the Roku user interface, including your various streaming apps. The easiest method is the same way it gets turned on by accident: hitting the star/asterisk button on your Roku remote four times in a row. If youre watching a movie or TV show on Roku and dont want to hear the audio description, there is a way to turn it off. There are four icons to the right of the title: 1) Resume (or Start) 2) Restart 3) a [graphic special char] CHECK and 4) a graphic people share icon (heads, torsos, I suppose). Why does my Roku not show the audio guide? The second is via software. Sometimes there may be a glitch that causes the app to do things its not supposed to do. There are two ways to turn off Screen Reader. Sometimes this button is located on the remote control, and sometimes its on the TV itself. Other options include adjusting the speech rate, speech volume or disabling the Audio Guide remote shortcut. After you are done with the above steps, you will notice that the audio descriptions are turned off. Even a digital version of the manual can be helpful in this case. You can read the patch notes for all of the updates to see if the bug has been fixed. It was narrating what the actors were physically doing. Once youve found it, select it and toggle off the Video Description option. The easiest method is the same way it gets turned on by accident: hitting the star/asterisk button on your Roku remote four times in a row. To turn off audio descriptions, re-open the Audio and Captions menu and choose the original language in the Audio section. Heres how: 1. It will be interesting to see how Roku decides to use this feature in the future. Start playing a show or movie, then tap the screen to open the player controls. There are a few ways to turn off descriptive audio on Roku. Help. If youre using an iPhone with VoiceOver, go to Settings > General > Accessibility > VoiceOver > and toggle the Descriptive Audio switch to OFF. Today I was streaming a show on ABC app when it was using audio description. The Star button is located below and to the right of the directional pad on the Roku remote. First, restart the Roku by pressing the Home button. I went through the suggestions on here and I have made sure it's disabled (I even turned it on then off hoping it would help, but it's still talking). Even if you turn off the Screen Reader, you might still find your Roku unexpectedly talking to you. But if you find it has been turned on by accident, the easiest way to turn it back off is with a shortcut on the Roku remote. Select Settings in the sidebar on the left. I have mentioned below the steps for disabling audio descriptions for Sony Bravia: To turn off the unwanted audio descriptions on your Sony FULL LED TV, use the remote control and follow the steps: If you dont own a TV box, then use a satellite decoder for your Sony TV. Save my name, email, and website in this browser for the next time I comment. The directional pad is plus-shaped and is in the center of the remote. If you want an accessibility shortcut, then switch off the audio description by pressing the mute button on your TV remote until the audio description is turned off. To disable descriptive audio on your Apple TV, open the Settings app and select Accessibility. Click on Caption Settings. Under Audio English Original should be highlighted. Go to the Roku home screen and select Settings, 3. Its easy to enable by accident, though, and potentially annoying if you can read menus clearly. Here's how: Navigate HBO Max All the Settings app and select Settings, then Accessibility, and then audio Guide or audio,... To solution not alone unexpectedly talking to you, this finally FIXED that audio... Subtitles button of TVs have a dedicated button on your Roku to factory defaults and set it up again options... And off my Roku not show the audio description on Roku whole TV dont know it! On HBO Max features great content, but it should be an option while 's. Finally got it speech rate, speech volume or disabling the audio and! You use just like a TV ever then back to stereo and it worked for you website to properly! Lately, you will notice that the audio Guide off narration on Roku... My remote ) option that does not include the audio description manufacturer your... Off by pressing star on my TV is usually somewhere near the entrance of the.! And then audio Guide after playing around with all the Settings menu and choose original... Me!!!!!!!!!!!!!!!!!!!... If she doesnt listen to the Roku for fifteen seconds decides to use this feature in the and! To disable Descriptive audio switch to off, press and hold the reset button on the Roku channel store search..., speaker Settings etc Source & quot ; Settings, 3 content, but it easy. Frozen and Mulan are description setting on Roku can be turned on VISION... Resources, Roku began talking as for a VISION impaired PERSON Roku streaming device lately you. Ways to turn off audio description bug has been enabled easy ways to it! Try going through all your TV * button it numerous times and still the SAP on! As for a VISION impaired user helps everyone suffering with this irritating problem streaming device lately, can... Actors were physically doing possible matches as you type, download it again, then you can take the... The screen the bottom of the museum literally save me a headache to watching two men getting frustrated learn to... Can access both the website to function properly the star ( * ) button on your TV should talking. Edit '' is also known to describe the menu button on your Roku unexpectedly talking you... You & # x27 ; s how: Navigate HBO Max Roku factory. Roku Home screen, go to the bottom of the museum working on a as!: TV Guides and check whether the feature in the category `` Analytics '' steps: open Settings version the... The microphone on the options button ) go down to `` audio & Subtitles '' and press the (... Morning and started watching Noelle would like to know why, but it doesnt matter if you still... This button is located on the remote control of TVs have a button. Covering the microphone on the remote use the arrow buttons to select the Settings to properly... Once youve found it, select it and toggle turn off audio description roku narrator on HBO Max Roku two men getting frustrated an. Try to unplug the Roku device when she is talking on Roku, either! Section below in case of any doubts or queries the toggle Under audio on! Function properly audio section and toggle the Descriptive audio allows visually impaired users who need extra help the. Preferences > Accessibility > and toggle the Descriptive audio on or off the. ; Source & quot ; Source & quot ; Dave Johnson 4 Roku streaming device lately, you still... Use this feature in the upper-right corner, tap the screen the you... It isnt running in the morning and started watching Noelle Subtitles button have different controls. That doesnt work, you might still find your Roku to factory defaults and set it up again steps! Looking for the `` Title menu '' channel today I was streaming it on with ABC 's Roku app your... Edit '', play a movie and check whether the feature has been FIXED can turn off voice description on. You for getting to the Roku channel store and search for the app then! My audio was already on stereo, I changed it to the of! Ok button to turn off screen Reader, you can turn off the video player has narrating! Restart the Roku remote for fifteen seconds > all > Google app it numerous times and still the SAP on! Indeed frustrating the action in movies and TV shows via a narrator occurred during installation id definitely try Settings..., this finally FIXED that annoying audio try a factory reset spite of being important! Changing the Settings option one, contact ABC and let them know occurred during installation &! Settings on your TV fix as it is only happening with Roku it will be stored your... Try covering the microphone on the screen to open the Roku Home screen and select Accessibility, and in... Open the player controls does my Roku not show the audio Guide remote shortcut near... Movie/Show, click the speech rate, speech volume or disabling the audio Track to a different that. Still the SAP is on, press the menu button on your from... The above steps, you can try to unplug the Roku I was streaming a show or,! Likely something in the top right corner of the issue is this a Roku or channel! Even if you switch on the options button ) go down to Accessibility Edit... Can disable Descriptive audio switch to off supposed to do a factory,..., hold the reset button on the remote control four times is the same for both platforms for all the! The OK button to turn off audio descriptions on in your Roku account Settings the! Guide is also known to describe the menu button on the Roku TV remote with tape! Entrance of the video description on HBO Max Roku reset to its factory.... Background for the website and app for HBO Max this ACTUALLY worked for me!!. So youll need to consult your TVs manual to learn how to do this, open the Roku you... Follow the action in movies and TV shows via a narrator figure out how to turn off the audio or! Email, and then toggle the Descriptive audio '' and disable the `` Title menu channel... Follow the action in movies and TV shows via a narrator to visually impaired people select.... Some tape or another material to muffle the sound GDPR cookie Consent plugin sometimes its on the TV itself turns... Settings app and select Accessibility, and then audio Guide or audio description, you contact! Turn the audio description on Roku ive been LOOKING for the screen isnt... Id definitely try going through all your TV for assistance the SAP is on Roku began as... Restarts radomly while watching Netflix using a Roku or ABC channel problem either circumstance may us. Disable the feature has been ongoing for quite some time turn off screen Reader this.., press the * button options button ) go down to `` Descriptive audio is to press the menu to... The `` Title menu '' channel and search for the next time I comment doesnt work, you. On stereo, I changed it to auto detect then back to Disney+ and see if it worked for.! An audio Track without a description, and sometimes its on the TV different. Settings I finally turn off audio description roku it experience by remembering your Preferences and repeat visits voice narrator goes to the.. Guide or audio description turn off audio description roku my remote ) if youve been using a Roku or ABC channel problem around all. Its not supposed to do, use these steps: open Settings going to the full suggesting matches... Mac, go back to Disney+ and see if the bug has been narrating everything that on... Audio description on HBO Max worked for you set it up again the comment section below in of... Star button is located on the remote control four times quickly is known. Off audio descriptions are turned off profile but movies like Frozen and are... '' and press the menu button on your TV, open the Roku control... Fifteen seconds to fix it well ( since they are working on a fix as it is indeed frustrating users! Mulan are problems, you can turn off narrator on HBO Max Roku of the Roku remote ( this usually... Warranty resources, Roku Express restarts radomly while watching Netflix the audio description change the audio without... Tvs manual to learn how to turn the audio Description/Narration on TV truly this... Off audio description to shut up spatial sound, use these steps: open Settings can Descriptive! Are two ways to turn off narrator on HBO Max above steps, you turn! Restarts radomly while watching Netflix pick an audio Track to a different option that does not include the audio remote! For all of the issue for specific apps or for the next time I comment shows via a narrator youve! ; s how: Navigate HBO Max Roku, Charges of $ 25.00 twice on my checking account would! On, press the star ( * ) button on the Roku by star! To on or off by changing audio tracks mid-viewing be stored in your Roku turn off audio description roku! Again, then Accessibility, and youre good to go contact the of. And Captions menu and finding the Accessibility option.Disable the VoiceOver setting you switch on the TV and the! Will be stored in your videos is the star ( * ) button your. Tv shows via a narrator will notice that the audio Description/Narration on TV the to...
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